Data Protection & Trust

Privacy Policy

At AcadXL, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, enroll in test series/courses, or purchase study materials.

Last Updated:August 14, 2026

1. Information We Collect

When you visit our website, register an account, or participate in test series and courses, we may collect the following information:

  • Personal & Contact Details: Name, email address, phone number, target class, preferred batch, and shipping address for study materials.
  • Verification Data (Optional/Specified Tests): Identity details (such as profile photo or Aadhar card copies for genuine scholarship and rank verification).
  • Payment Details: Transaction records and order IDs (processed securely through trusted payment gateways; credit/debit card numbers or UPI PINs are never stored on our servers).
  • Technical & Usage Data: Browsing data such as IP address, device type, browser model, test performance analytics, time spent per question, and pages visited.

2. How We Use Your Information

We use the information we collect to provide you with a seamless, effective, and secure learning experience:

  • Process test series enrollments, course subscriptions, and deliver physical or digital study materials.
  • Generate personalized performance analytics, AI test reports, rank predictions, and accuracy insights.
  • Communicate with you regarding course updates, batch schedules, exam results, and support inquiries.
  • Improve our website, products, services, test player interface, and educational content.
  • Ensure secure transactions, verify authentic test takers, and prevent unauthorized access or fraud.

3. Data Security & Encrypted Payments

We implement industry-standard security measures, SSL/TLS encryption, and secure cloud storage protocols to protect your personal data against loss, theft, or unauthorized access.

🔒 Payment Gateway Security:All online payments on AcadXL are processed securely through trusted, PCI-DSS compliant payment gateways such as Razorpay, ensuring that your sensitive financial information is encrypted and completely safe.

4. Sharing of Information

We strictly do not sell, trade, rent, or monetize your personal information or student data to third parties.

We may share necessary operational details only with trusted service providers (e.g., courier partners for book deliveries, SMS/email gateways for OTPs, and payment gateways for order processing) solely to complete your transactions and orders.

5. Cookies & Session Storage

Our website uses cookies to enhance your browsing experience, keep your session authenticated, and store test preferences. You can disable cookies in your browser settings, but some features of our site (such as test player session saving) may not function properly.

6. Your Rights & Choices

You can request access to, correction of, or deletion of your personal data by managing your profile in your Student Dashboard or by contacting us directly through our support channels.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect platform enhancements or regulatory changes. Any changes will be posted on this page with an updated revision date.

Have Questions About Our Policy?

If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to our official support team: