Privacy Policy
At AcadXL, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, enroll in test series/courses, or purchase study materials.
1. Information We Collect
When you visit our website, register an account, or participate in test series and courses, we may collect the following information:
- Personal & Contact Details: Name, email address, phone number, target class, preferred batch, and shipping address for study materials.
- Verification Data (Optional/Specified Tests): Identity details (such as profile photo or Aadhar card copies for genuine scholarship and rank verification).
- Payment Details: Transaction records and order IDs (processed securely through trusted payment gateways; credit/debit card numbers or UPI PINs are never stored on our servers).
- Technical & Usage Data: Browsing data such as IP address, device type, browser model, test performance analytics, time spent per question, and pages visited.
2. How We Use Your Information
We use the information we collect to provide you with a seamless, effective, and secure learning experience:
- Process test series enrollments, course subscriptions, and deliver physical or digital study materials.
- Generate personalized performance analytics, AI test reports, rank predictions, and accuracy insights.
- Communicate with you regarding course updates, batch schedules, exam results, and support inquiries.
- Improve our website, products, services, test player interface, and educational content.
- Ensure secure transactions, verify authentic test takers, and prevent unauthorized access or fraud.
3. Data Security & Encrypted Payments
We implement industry-standard security measures, SSL/TLS encryption, and secure cloud storage protocols to protect your personal data against loss, theft, or unauthorized access.
4. Sharing of Information
We strictly do not sell, trade, rent, or monetize your personal information or student data to third parties.
We may share necessary operational details only with trusted service providers (e.g., courier partners for book deliveries, SMS/email gateways for OTPs, and payment gateways for order processing) solely to complete your transactions and orders.
5. Cookies & Session Storage
Our website uses cookies to enhance your browsing experience, keep your session authenticated, and store test preferences. You can disable cookies in your browser settings, but some features of our site (such as test player session saving) may not function properly.
6. Your Rights & Choices
You can request access to, correction of, or deletion of your personal data by managing your profile in your Student Dashboard or by contacting us directly through our support channels.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect platform enhancements or regulatory changes. Any changes will be posted on this page with an updated revision date.
Have Questions About Our Policy?
If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to our official support team: